The processing time is also quite long: up to 10 business days, on average, for most withdrawal methods. The casino also fails to clearly list their processing fees, which have to be given upon request from customer support. Thus, CoolCat is not a top casino for those looking for clear and fast withdrawals. Cool Cat Casino Withdrawal Problems, osage connect osage casino, what is it like to be a blackjack dealer, best casinos in south florida Up to $/€2000 + 200 Free Spins T&C's apply Casoo Casino is preferred by many Australian casino players because it is easy to navigate with numerous games, live dealers and fast payouts.
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Ruling
Resolved - This player has been non-responsive to our requests for updates so we assume they've managed to resolve their issue without our intervention.
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Player's Complaint
I've tried to withdraw 2 times and Cool cat casino has denied both. First one was $470.00. second was $700.00. after each denial I played and now the withdrawal is $1000.00. Cool cat casino has not denied this one as of yet. I'm contacting you just in case of a denial.
3 Responses
Hi Sincity87 - welcome to ThePOGG.com!
Pre-emptively submitting a complaint is assuming a problem that may not exist. I think you need to wait until you've confirmed that there is a problem before coming to us. Have you submitted all you ID and confirmed that your account has been verified?
Thanks,
ThePOGG
Hi Sincity87,
We already have a complaint thread open for this issue. Please do not set up additional complaint threads.
Can you answer the question asked above please?
Thanks,
ThePOGG
Hi Sincity87,
If we've not heard from you by Friday the 16th of November I'll assume you no longer require our assistance with this issue and close this complaint.
Thanks,
ThePOGG
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Welcome to the review of CoolCat casino. We have ranked CoolCat our table. Visit our US Casino sites page to view the top 10 USA online Casinos for this year.
CoolCat Casino is one of a handful of online casinos which have been in operation for so long. This retro gaming platform has been running since 2002, back before the US online gambling restrictions were set in effect. But despite later obstacles, the casino has remained loyal to its US audience and is mostly oriented at players from North America, while also accepting players from other countries as well.
Being in the online business for over a decade speaks plenty of how reliable the casino is. One of the most convenient things about this CoolCat of a Casino is that it also accepts Bitcoin deposits, which makes it a member of a select group of places where you can deposit and withdraw under the radar.
However, the payment convenience is not the only thing that's good about this online platform. Offering a classic line up of over 130 games along with their own lottery and regular tournaments, CoolCat is a great place to start for any US player looking for competitive gaming and plenty of chances to win money. The games are available in either instant play or download format, which is becoming rarer every day, and there are also other regular bonuses waiting to stimulate you to keep spinning at CoolCat Casino.
Hits or Misses
Hits:
- Bitcoin-friendly
- Entire RTG Portfolio
- Frequent Promotions
- 1,000% Welcome Bonus
Misses:
- Strange Bonus Rules
- Unclear processing fees
Game Selection and Software
Like most casinos today, CoolCat offers most to the slot fan, who can find a selection of over 80 different slots from Real Time Gaming. This casino has the entire line-up of slots from this classic game provider, from the Vegas-styled ‘Cleopatra's Gold‘ and ‘Caesar's Empire‘ to more modern choices like the ‘Voodoo Magic‘ or ‘Witch's Brew slots‘. There's also an original ‘CoolCat Slot‘ for you to try.
Video poker fans will be likewise thrilled, as the 'powered by RTG' label also means that you can find their tried-and- tested video poker offer. Here there are 14 games in total, and all are available in either demo or real money playing mode. And if table games are more to your liking, there are also a number of Blackjack and Poker varieties to be found, including popular games like Tri Card Poker, Let ‘Em Ride and European Blackjack, as well as Baccarat.
But what's interesting to see in a today's online casino is that the 'Specialty' menu is where Roulette and Craps are listed, just like in the early days, only here you also have Keno. So, whether you want card games, slots, or some fast-paced action on the Craps table, CoolCat will cater to all your needs, apart from Live Dealer needs.
Mobile Casino
Like most modern online casinos, CoolCat uses a fully optimized HTML5 mobile platform instead of a native app. This means that whatever device you want to use, be it an Android, iPhone, or iPad, the site will automatically adapt to your mobile screen for smoother navigation and gameplay. Thus, all you need to play the mobile casino is to visit CoolCat on your mobile device and sign in.
Bonuses and Promotions
Cool Cat Casino Withdrawal Problems Today
One of the popular things about CoolCat Casino is that they frequently create new promo codes for all sorts of promotions, from Free Spins to bonus money and beyond. Their promotional campaigns change often, so if you were able to grab one bonus this month, you might be able to grab a different one next month, which is always neat. For more about their offers, keep reading.
Welcome Bonus
CoolCat Casino offers an unusual welcome package of 1,000% sign up bonus of up to $1,000.
However, the way you claim the full sum is not by depositing $100, but by following an interesting choice of rules. To get started, you first have to register an account with the casino, download the software, and sign in.
Once you do, you have to use the Bonus code ‘1000BONUSEXPLOSION‘ to receive $100 in credits on your new account. After you have your credits, you have 5 days to play a variety of slots and win your bonus of up to $1,000 or less. The full amount will depend on how much you win at the slots, as the casino gives 1% of bonus money for every $1 won. And the final piece of the puzzle is to make a deposit of at least $30 to activate the bonus.
The bonus money comes with wagering requirements attached which are set at 30x for slots and 60x for table games or video poker. The maximum you can withdraw from your win is 10x the bonus amount and you can only withdraw your winnings money, minus any bonus funds. And if you win more than $1,000 in bonus money in your first five days, you are also eligible for a second deposit bonus of up to 500%.
250% Weekly NO MAX Bonus + 30 Free Spins
There is also a regular weekly promotion called the NO MAX Bonus that's given as an incentive to all players but also as a way to promote different slots. The minimum deposit required to activate the bonus is $30 and you would also have to use a bonus code which is published once a week on Cool
Cat's website
The great thing about this offer is that there is no cap on your winnings and they only have to be wagered 5x times, which is fairer than what most casinos offer. However, keep in mind that all bonus money in the casino is non-cashable, so don't expect to withdraw it with your winnings.
Coolcat Casino Instant Play
Other Promotions
CoolCat also has the ‘CoolCat Lottery‘, which is a recurring prize draw that you can enter just by making a deposit. For every deposit you make, you automatically get one ticket for the Lottery, while larger deposits will multiply your entries. For example, you get 2x tickets for a $50-99 deposit, 3x for $100-499, and so on.
And if you want to feel like a real VIP, you can contact customer support to get introduced to the VIP program, which will let you grab different types of bonuses with fewer limits, depending on your status.
Payment Methods
CoolCat casino offers withdrawals in $US and Bitcoins, and both options are available via their respective payment methods. Depending on whether you want to send money or transfer cash back to your account, you will have the following options:
Deposit Options
For US players, deposits are only available via Visa and MasterCard credit and debit cards, while Neteller and Skrill are available for countries outside of North America. However, to be able to use these methods for withdrawal, you would have to fill in a Credit Card Agreement Form. The minimum deposit is set at $5 and $30 for claiming a bonus offer, so keep this in mind before you transfer any money.
Withdrawal Options
The withdrawal options are the same, only with the added benefit of Bank Wire Transfers. To withdraw money, simply visit the Cashier menu in your account. The maximum you can withdraw per week is $2,000, while the minimum varies from $100-300, depending on the method. The processing time is also quite long: up to 10 business days, on average, for most withdrawal methods.
The casino also fails to clearly list their processing fees, which have to be given upon request from customer support. Thus, CoolCat is not a top casino for those looking for clear and fast withdrawals.
Conclusion
While it's not the most modern of casinos, CoolCat really has what it takes to be your next choice for online casino. Its long dedication to US players, the frequent incentives, and the classic game portfolio are more than enough to keep most players happy, while adding Bitcoin to the mix is just an icing on the cake. The only downside is that they can be slower with payouts, but this is something the casino works hard to speed up.